Privacy Policy

Effective Date: 01/01/2025 Owned by: Smart Soko Solutions Limited

1. Introduction

School Tap ERP (“we,” “our,” or “us”) is an educational management software solution owned and operated by Smart Soko Solutions Limited. We are committed to protecting the privacy and security of our users’ personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information of schools, administrators, teachers, students, and parents (“users”) who interact with our platform.

By using School Tap ERP, you consent to the practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect the following types of information to provide and improve our services:

a) Personal Information School Data: Name, address, contact details, and administrative credentials.

Staff & Teacher Data: Names, email addresses, phone numbers, and employment details.

Student Data: Names, birth dates, class information, academic records, and attendance details.

Parent/Guardian Data: Names, contact information, and relationship to students.
b) Non-Personal Information Usage Data: IP addresses, browser type, device information, and interaction logs.

Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze trends.

3. How We Use Your Information

We process personal data for the following purposes:

To provide and maintain School Tap ERP services.
To authenticate users and manage accounts.
To facilitate communication between schools, teachers, students, and parents.
To generate reports, analyze performance, and improve our platform.
To generate reports, analyze performance, and improve our platform.
To comply with legal obligations and prevent fraudulent activities.

4. Data Sharing & Disclosure

We do not sell or rent personal data to third parties. However, we may share information under the following circumstances:

With Schools & Authorized Users: Data is accessible to school administrators, teachers, and parents as per their roles.
Service Providers: Trusted third-party vendors (e.g., cloud hosting, payment processors) assisting in service delivery.
Legal Compliance: If required by law, court order, or government request.
Business Transfers: In case of mergers, acquisitions, or asset sales.

5. Data Security

We implement industry-standard security measures, including:

Despite these measures, no system is 100% secure. Users must also take precautions, such as using strong passwords.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. Schools may request data deletion in accordance with applicable regulations.

7. User Rights & Choices

Depending on jurisdiction, users may have the right to:

To exercise these rights, contact us at privacy@schooltap.org.

8. Children’s Privacy

School Tap ERP is designed for educational institutions, and we comply with child protection laws (e.g., COPPA, GDPR). Schools are responsible for obtaining parental consent where required for student data processing.

9. Changes to this Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications. Continued use of School Tap ERP constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related inquiries, please contact:
Smart Soko Solutions Limited
Milestone Plaza, Kiambu rd, Nairobi
Email: info@smartsoko.com

By using School Tap ERP, you acknowledge that you have read and understood this Privacy Policy. Last Updated: 01/01/2025

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